Return Policy

Hi & Assalamualaikum, BM Darling! Greetings.

At BYMIRASYA, our goal is simple : We want you to feel as confident in your order as we do in our products.

You may return product purchased through online. We will guide you with instructions provided below.

 


 

 

RETURNS INSTRUCTIONS

 

1.         Where can I find the Return Form?

You can find the Return Form : CLICK HERE

 

Adress : 6-2, Jalan Lengkuas C16/C, Taman Ken Rimba, 40200 Shah Alam, Selangor

 

Email : customer.bymirasya@gmail.com

 

2.         What is your returns policy?

Returns are accepted if returned within 5 days of received. If you are a member, you can return within 7 working days. Only scarves that are unworn, unaltered, unwashed and in its original packaging with returns label still attached can be returned or exchanged.

 

For exchanges, kindly indicate the new size/colour you'd like to exchange with in the return form. If the item requested is not available in stock, we will have to give you credit term instead.

If you'd like to exchange to a different item altogether, we will first refund you in credit term and you may place a new order for the item.

 

Sale and markdown items are non-returnable and non-exchangeable.

 

We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met.